Privacy Policy

Pure Sport Specialists Ltd are committed to protecting the privacy of our customers and will not disclose any information except those who are involved in the fulfilment of your order, including the process of arranging item(s) being sent to you. We will do everything necessary to ensure you have peace at mind in knowing that you information is kept private.

What information do you collect?

If you choose to register with Pure-Rugby.com the following information will be maintained (Optional):

• First Name
• Last Name
• Postal Address
• Email Address
• Telephone Number
• Details of the payment method

We only collect this information to fulfil your orders. Email addresses and telephone numbers collected allow us to contact you urgently if there is a problem with your order. Your information may be provided to third party delivery/couriers businesses to complete your order.

When will you contact me?

By registering with us or becoming a member you are agreeing to us providing you with information regarding offers which may be relevant to you, usually by form of a news letter sent to your email address.

You can opt out of this by either unsubscribing through the email itself or by logging into your Pure-Rugby.com account.

Do you store cookies on my computer?

Cookies are small pieces of information which track what items you have looked at previously so we can bring them to your attention at a later date and also allow us to keep items in your shopping cart which you can select and then return to purchase at a later date. The cookies are stored on your hard drive and will do no harm to your computer. If you wish you can change your own computers settings or firewall to disable cookies. You will be able to use most of the features when these are disabled such as the shopping cart and purchasing items.

Are my details secure?

Yes! Pure-Rugby.com takes security of your personal details very seriously. All of your information is stored securely on a dedicated server, which we believe to be well protected and in a secure environment.

Who can access my account?

Usernames and passwords are provided to you only, as a customer of Pure-Rugby.com. This allows you to access personal information that we are holding on your account. You are able to update, delete and amend this information. The account allows you to access this feature.

Will you pass on my details to third party companies?

We will NEVER pass any of your personal information onto any 3rd party unless necessary to complete the fulfilment of you order, such as the courier/delivery company used to delivery the goods to you.

Consent

By becoming a member of Pure-Rugby.com you consent to the collection and the use by Pure-Rugby.com in the methods previously outlined.

Data Protection Act 1998

We comply with the Data Protection Act 1998 and consumer legislation to ensure that your personal information is not misused in any way. Please feel free to contact Pure-Rugby.com at the address available on our contact page via our data controller for the purpose of Data Protection Act 1998.

You have the right to access information which Pure-Rugby.com holds about you and your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

We are always pleased to get feedback from customers, even when negative. We are grateful for any time you spend providing us with the knowledge we need to ensure our customers are completely satisfied.